Deductions Management

Deduction Management Software

Fast, stress-free dispute resolution, tailored uniquely to you. In today’s competitive market, every deduction and dispute impacts your margins, customer relationships, and cash flow.

Trade
Deductions
Non-Trade
Deductions
SOC 2
Compliant
Why OAN for Deductions

Why Automate Deductions with OAppsNET?

OAppsNET Deductions Management helps AR departments efficiently handle disputes and deductions while safeguarding margins. Powered by AI-driven data capture and intelligent workflow automation, OAppsNET manages both customer trade deductions tied to promotions and marketing contributions, as well as non-trade deductions related to shortages, damaged products, or invoice price discrepancies.

Simplified platform to manage deductions from multiple channels
Approval based resolution of promotional and non-promotional claims
Settlement of deductions in Receivables
Improved visibility to customer short pays
Aid in policy enforcement
Reporting and Analytics

What You Get

Everything your AR team needs to manage deductions and protect margins.

AI Identification

Automatically identify deductions from payment data and categorize as trade or non-trade.

Trade Deductions

Track deductions tied to promotions, marketing contributions, and trade deals. Validate against agreements.

Non-Trade Deductions

Handle shortages, damaged products, invoice price discrepancies, and other non-trade claims.

Investigation Workflow

Route deductions to the right team based on type, amount, and customer. Track SLAs.

Root Cause Analysis

Identify patterns and root causes to prevent recurring deductions and protect margins.

Customer Communication

Automated dispute correspondence with customers including supporting documentation.

ERP Integration

Native integration with Oracle EBS and Fusion. Deduction data syncs bi-directionally.

Write-Off Management

Configurable write-off thresholds and approval workflows with complete audit trail.

See It in Action

Deduction Resolution

See how OAN streamlines deduction management with real-time dashboards and configurable workflows.

OAN Deductions AR Landing Page

Clearer Visibility into Receivables and Revenue

Manage deductions in real time with a dedicated KPI dashboard highlighting DDO and deduction categories. Streamline investigation and approval by auto-matching data with promotions, invoices, or payments.

  • Real-time KPI dashboard
  • OAN Learning auto-matching
  • Deduction categorization
OAN Deduction Task Detail

Speed Up Detection and Resolution

Deductions can be created automatically at time of cash application for short pay due to discounts, pricing issues, billing disputes. Claims related to promotions, product or service delivery issues are managed through configurable workflows.

  • Automatic deduction creation at cash application
  • Configurable investigation workflows
  • Dispute and denial communication

Ready to Manage Deductions?

See how OAN can help you protect margins with automated deduction management.

FAQ

Frequently Asked Questions

What types of deductions does OAN manage?

OAN handles both trade deductions (promotions, marketing contributions) and non-trade deductions (shortages, damaged products, invoice price discrepancies).

How does OAN identify deductions automatically?

Deductions are created automatically at the time of cash application for short-pays due to discounts, pricing issues, billing disputes, and other reasons.

Which industries benefit most from Deductions Management?

Food, beverage, and consumer goods industries see the greatest benefit due to high volumes of trade and promotional deductions, but any industry with complex deduction patterns benefits.

Can OAN match deductions to trade promotions?

Yes. OAN Learning auto-matches deduction data with promotions, invoices, or payments to streamline investigation and approval.

How does OAN help prevent invalid deductions?

OAN detects deductions that fall outside trade agreements and promptly communicates the reason for dispute or denial to the customer.

Does OAN provide deduction analytics?

Yes. A dedicated KPI dashboard highlights DDO (Deductions Days Outstanding), deduction categories, recovery rates, and root cause analysis.