Order Management

Sales Order Automation

Simplify and automate order entry so your customer service team can focus on value-added activities that increase customer engagement. Pre-built workflows and Oracle connectors make implementation a breeze.

Oracle
Certified
Multi-ERP
Support
Pre-Built
Workflows
Watch Demo

One Portal for All Order Sources.

Sales Order Automation uses cutting-edge technology to simplify and automate order processing. Pre-built workflows and multiple Oracle ERP connectors make implementation fast. If your organization has multiple ERP systems, OAN can front-end all of them to give you a global single-entry point.

What You Get

Everything your team needs to transform order entry from a bottleneck into a competitive advantage.

Pre-Built Workflows

Pre-built and pre-configured workflow processing of raw sales order data into structured data, ready for your ERP.

AI Data Extraction

Uses WebCenter Forms Recognition and AI to extract order information from any document format automatically.

Document Management

Integrated with OAN Content Management for storing and retrieving order documents with full content management.

Data Validation

Validate and correct extracted data before it flows into your ERP system. Exception handling built in.

ERP Master Data Sync

Touchless synchronization of master data from Oracle Fusion and Oracle EBS. Always in sync.

Oracle Fusion Connector

Pre-built connector to Oracle Fusion to create sales orders directly. No custom integration required.

SLA-Driven Processing

Workflow-enabled flows to prioritize incoming documents for processing, improving SLAs and response times.

Single-Hub Portal

Workflow-enabled orchestration provides a single-hub portal for all order sources with feedback loop to and from ERP.

How It Works

From Raw Orders to ERP-Ready Data.

OAN captures orders from any source, extracts data with AI, validates it, and pushes structured sales orders into your ERP.

Capture Orders from Any Channel

Email, web portal, fax, or scanned documents. OAN ingests orders from every source your customers use and routes them into a single processing queue. No more switching between systems or manual re-entry.

Email, web portal, fax, and scanned document support
Automatic format detection and normalization
Priority-based queue management for SLA compliance
Single dashboard view across all order channels

Extract, Validate, and Enrich Automatically

OAN uses AI and OCR to extract customer, item, quantity, price, and delivery details from order documents. Extracted data is validated against your ERP master data: customer accounts, item catalogs, pricing agreements, and ship-to addresses.

AI extraction of customer, item, quantity, and pricing
Real-time validation against ERP master data
Automatic customer and item matching
Easy correction interface for exceptions

Create Sales Orders in Your ERP Automatically

Once validated, OAN creates sales orders directly in Oracle Fusion or EBS through pre-built connectors. For organizations with multiple ERPs (Oracle, Microsoft, etc.), OAN serves as a centralized hub, giving you a global single-entry point without upgrading any system.

Pre-built connectors for Oracle Fusion and EBS
Multi-ERP support as a single entry point
Feedback loop keeps OAN and ERP synchronized
Document storage with OAN Content Management and Oracle Content Management

Your Pathway to Smarter Solutions

Download our data sheets for a deeper dive into OAN capabilities, or connect with us to discuss how OAN can benefit your organization.

Ready to Automate Order Entry?

See how OAN can transform your order management process. We will walk you through it with your specific ERP setup.

FAQ

Frequently Asked Questions

Yes. OAN has pre-built connectors to Oracle Fusion for creating sales orders directly. Master data syncs automatically from Fusion to OAN.

Yes. If your organization has multiple ERP systems (Oracle, Microsoft, etc.), OAN can front-end all of them to give you a global single-entry point and process.

OAN uses a combination of WebCenter Forms Recognition and AI to extract order information from any document format, including PDFs, emails, and scanned documents.

No. OAN works alongside your existing ERP systems. You can transform your order entry process without upgrading or updating your ERP.

Sales Order Automation consists of pre-built and pre-configured workflows along with multiple Oracle ERP connectors that make implementation fast, typically within 8-12 weeks.

Yes. Sales Order Automation integrates with OAN Content Management and Oracle Content Management to store and retrieve ordering documents with full audit trail.