Sales Order Automation
Simplify and automate order entry so your customer service team can focus on value-added activities that increase customer engagement. Pre-built workflows and Oracle connectors make implementation a breeze.
One Portal for All Order Sources.
OAN Order Management uses cutting-edge technology to simplify and automate order processing. Pre-built workflows and multiple Oracle ERP connectors make implementation fast. If your organization has multiple ERP systems, OAN can front-end all of them to give you a global single-entry point.
What You Get
Everything your team needs to transform order entry from a bottleneck into a competitive advantage.
Pre-Built Workflows
Pre-built and pre-configured workflow-enabled processing of raw sales order data into structured data, ready for your ERP.
AI Data Extraction
Option to use WebCenter Forms Recognition and AI to extract order information from any document format.
Document Management
Integrated with OAN Business Docs for storing and retrieving order documents with full content management.
Data Validation
Ease of validating and correcting extracted data before it flows into your ERP system.
ERP Master Data Sync
Seamless touchless synchronization of master data from your ERP systems. Works with Oracle Fusion and Oracle EBS.
Oracle Fusion Connector
Pre-built connector to Oracle Fusion to create sales orders directly. No custom integration required.
SLA-Driven Processing
Workflow-enabled flows to prioritize incoming documents for processing, improving SLAs and response times.
Single-Hub Portal
Workflow-enabled orchestration provides a single-hub portal for all order sources with feedback loop to and from ERP systems.
From Raw Orders to ERP-Ready Data
OAN captures orders from any source, extracts data with AI, validates it, and pushes structured sales orders into your ERP.
Capture Orders from Any Channel
Email, EDI, web portal, fax, or scanned documents. OAN ingests orders from every source your customers use and routes them into a single processing queue. No more switching between systems or manual re-entry.
- Email, EDI, portal, fax, and scanned document support
- Automatic format detection and normalization
- Priority-based queue management for SLA compliance
- Single dashboard view across all order channels
Extract, Validate, and Enrich Automatically
OAN uses AI and OCR to extract customer, item, quantity, price, and delivery details from order documents. Extracted data is validated against your ERP master data: customer accounts, item catalogs, pricing agreements, and ship-to addresses.
- AI extraction of customer, item, quantity, and pricing
- Real-time validation against ERP master data
- Automatic customer and item matching
- Easy correction interface for exceptions
Create Sales Orders in Your ERP Automatically
Once validated, OAN creates sales orders directly in Oracle Fusion or EBS through pre-built connectors. For organizations with multiple ERPs (Oracle, Microsoft, etc.), OAN serves as a centralized hub, giving you a global single-entry point without upgrading any system.
- Pre-built connectors for Oracle Fusion and EBS
- Multi-ERP support as a single entry point
- Feedback loop keeps OAN and ERP synchronized
- Document storage with OAN Business Docs and Oracle Content Management
Ready to Automate Order Entry?
See how OAN can transform your order management process. We will walk you through it with your specific ERP setup.
Frequently Asked Questions
Yes. OAN has pre-built connectors to Oracle Fusion for creating sales orders directly. Master data syncs automatically from Fusion to OAN.
Yes. If your organization has multiple ERP systems (Oracle, Microsoft, etc.), OAN can front-end all of them to give you a global single-entry point and process.
OAN uses a combination of WebCenter Forms Recognition and AI to extract order information from any document format, including PDFs, emails, and scanned documents.
No. OAN works alongside your existing ERP systems. You can transform your order entry process without upgrading or updating your ERP.
OAN Order Management consists of pre-built and pre-configured workflows along with multiple Oracle ERP connectors that make implementation fast, typically within 4-8 weeks.
Yes. OAN integrates with OAN Business Docs and Oracle Content Management to store and retrieve ordering documents with full audit trail.